According to the otrs. Com, starting with OTRS 5, the iPhoneHandler required to run DS Helpdesk is no longer supported. For the moment DS Helpdesk does not work with OTRS version 5. The DS Helpdesk App provides users free and mobile access to the OTRS Help Desk System, from any devices running an Android OS.
Get the latest .apk file of DS Helpdesk 2.0.6 free of charge and take a look at users' reviews on Droid Informer. You will need 3 MB of free disk space to install the app which is designed for Android 4.0 and above. The antivirus report has confirmed that this application is totally safe for usage. The tool is created by Dacher-Systems GmbH and its category is Business.
Over 10K users downloaded and installed DS Helpdesk and its latest release was on Jun 25, 2015. The app was rated 3.1 on Google Play.
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