This app illustrates how the seminal workforce scheduling model invented by Prof. Dantzig can be used to generate optimal/near-optimal weekly agent tour schedules for a call center operating 24x7 given a weekly call volume, service time for the calls, service level and tour definitions for the center. Knowledge of Dantzig's model/theory is not required to use this app.
The download of Call Center Tour Scheduler V4 is 100% safe. Kokeb.com is the developer of this application that can be found in the Tools category. Users rated the app 4.9 on Google Play.
The latest update of this application was released on Jan 29, 2014 and Call Center Tour Scheduler V4 was downloaded by over 100 users. Take the opportunity to get the setup package of Call Center Tour Scheduler V4 13.0 for free and take a look at users' reviews on Droid Informer. The app is designed for Android 2.3 and above.