Package:
com.tcs.cep
Downloads:
500
Size:
7.1 MB
Requires Android:
4.4 and up
Updated:
Sep 23, 2015
15
Latest version:
3.0
All versions
Age:
Everyone
Free Download

CEP is a one stop reporting app for on the go tracking of all day-to-day business metrics and reports with respect to volume trending, SLA trending, productivity, customer satisfaction, escalations etc. Key Features/benefits. Charts for Volume Trending and SLA trending and productivity. Engagement management – Issue management, MOM, escalations, customer feedback.

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